ASCM (APICS) is the world's leading association for supply chain management, providing education and certification programs.
Many people misunderstand the buzzword term Root Cause Analysis (RCA), which simply stands for structured problem solving through Categorization schemes or Cause and effect schemes. It's crucial to learn how to find the RCA in a business environment. Some methods for finding the Root Cause include:
- Brainstorming
- Logic tree, fault trees, the five “whys”, etc.
- 5 Whys (not all possibilities; has a place at the end (people level))
- Mind mapping
- Statistical analysis
Available Courses and Exams
Currently there are no available courses For additional information or requests for Inhouse course, please contact us
Agenda:
- What is Root Cause Analysis?
- What is 5 Whys?
- How do we write Problem Statements?
- How to we find the Root Cause of the problem?
- 5 Whys, Fishbones, Statistics, Causal Trees, etc
- How do we test for Root Cause?
- Taking Action
- Activities in class

Who should attend
Anyone who is under pressure from deadlines can benefit greatly from this course.

Benefits for your company from attending this course:
You will learn problem-solving techniques and start to look for the root cause, and will become more confident in involving your employees in the process of finding the root cause in order to make improvements
Course format: Multimedia presentation on the topic, combined with a diverse set of practical examples from the lecturer's practice and different companies. Discussion on the topics and individual cases from participants, as well as practical exercises.
Length: one or two days.
How we offer the course: The course is offered both in a public format (everyone can attend) and as an inhouse course. The content can be customized to suit your company's needs.
Certificate: Symix APICS Premier Channel Partner issues a certificate for completion of the course.
Type: Non-certification course. Students do not take an exam for APICS certification.
Working language: English. Translation and translated materials can be delivered on demand.
Instructor: the training is led by an instructor, certified by APCIS.